These documents govern your use of SETHU, the campus management platform operated for Chaitanya Bharathi Institute of Technology (CBIT), Hyderabad.
Terms of Service
1.1 About SETHU
SETHU (Smart Education and Task Hub for Unified Campus Management) is a campus management platform developed for and operated within Chaitanya Bharathi Institute of Technology (CBIT), Hyderabad, Telangana, India. The platform facilitates academic management, request processing, notifications, timetable management, and student-faculty communication within the institution.
1.2 Acceptance of Terms
By creating an account or using SETHU in any capacity, you agree to be bound by these Terms of Service. If you do not agree, you must not use the platform. These terms apply to all users including students, faculty, heads of department, and administrators.
1.3 Eligibility
SETHU is exclusively available to current students, faculty members, and administrative staff of CBIT. Student accounts are created through self-registration and are subject to verification. Staff accounts (faculty, HOD, admin) are created directly by a SETHU administrator and do not require email verification. Use of the platform by anyone outside of the CBIT community is not authorised.
1.4 Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. You must not share your password with anyone or allow others to access your account. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, you must change your password immediately using the Forgot Password option on the login page and notify the SETHU administrator.
1.5 Requests and Documents
Requests submitted through SETHU (bonafide certificates, gate passes, complaints, etc.) are processed in good faith based on the information you provide. You must ensure that all information submitted in requests is accurate and truthful. Auto-generated documents produced upon approval are official records and must not be tampered with or misrepresented.
1.6 Modifications to the Platform
SETHU reserves the right to modify, suspend, or discontinue any feature of the platform at any time. Features may be added, changed, or removed as the platform evolves. Users will be notified of significant changes through the platform's notification system where possible.
1.7 Termination
Administrator accounts may be deactivated or deleted at any time by a SETHU administrator. Student accounts remain active for the duration of enrollment. Accounts found to be in violation of these terms may be suspended or permanently removed without prior notice.
1.8 Disclaimer of Warranties
SETHU is provided on an as-is and as-available basis. While we strive for reliability, we do not guarantee that the platform will be available at all times or free from errors. Auto-generated documents are produced from information submitted by users and administrators; the accuracy of those documents depends on the accuracy of the information provided.
1.9 Limitation of Liability
To the fullest extent permitted by law, SETHU and its developers shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of data, missed deadlines, or errors in generated documents.
1.10 Governing Law
These terms are governed by the laws of India. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of Hyderabad, Telangana.
Privacy Policy
2.1 Our Commitment
SETHU is committed to protecting the personal information of its users. This policy explains what data we collect, why we collect it, how it is stored, and your rights in relation to your data. This policy is written in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
2.2 Data We Collect
When you use SETHU, we collect and store the following categories of personal data:
| CATEGORY | DATA COLLECTED |
|---|---|
| Account data | Full name, email address, password (hashed — never stored in plain text) |
| Academic data | Roll number, department, year of study, section |
| Profile data | Phone number, blood group, profile photo, professional summary, education history, experience, projects, certifications, and skills — all entered voluntarily |
| Request data | Content of submitted requests including descriptions, dates, and payment screenshots |
| Communication data | Notifications sent and received, read receipts, deadline information |
| Usage data | Timetable slots, subject annotations, AI planner inputs |
| Device data | Session tokens managed by Supabase Auth for authentication purposes only |
2.3 How We Use Your Data
Your data is used exclusively for operating the SETHU platform within CBIT. Specifically, it is used to display your profile and academic information, process and route your requests to the appropriate faculty or administrator, generate official documents upon approval, deliver notifications and deadlines from your faculty and department, and provide the AI study planner with subject and timetable context. Your data is never sold, rented, or shared with third parties outside of CBIT for commercial purposes.
2.4 Data Storage and Infrastructure
SETHU is built on Supabase, a cloud infrastructure provider. Your data is stored on Supabase servers hosted on Amazon Web Services (AWS). As a result, your data may be processed on servers located outside India. By using SETHU, you consent to this cross-border transfer for the purpose of operating the platform. Supabase maintains security certifications including SOC 2 Type 2.
2.5 AI Service
SETHU uses a FastAPI-based AI service hosted on Render that communicates with the Mistral API for two purposes: parsing timetable PDFs uploaded by faculty, and generating study priority recommendations. When you use the AI Planner, your subject names, difficulty levels, and free-hour estimates are sent to this service. No personally identifiable information (name, email, roll number) is included in these requests.
2.6 Data Retention
We retain your data for as long as your account is active. Specific retention rules apply to certain data types: completed requests are automatically deleted 7 days after completion, expired faculty-broadcast deadlines are deleted 30 days after their due date, and notification dismissals are stored indefinitely to maintain your preferences. You may request deletion of your account and all associated data by contacting the SETHU administrator.
2.7 File Uploads
Files you upload to SETHU (payment screenshots, profile photos, notification attachments) are stored in Supabase Storage. Profile photos are stored in a public bucket and accessible via URL. Payment screenshots and request attachments are stored in a private bucket and accessible only to you and authorised staff. Generated approval documents are stored in a public bucket and accessible via their unique URL.
2.8 Your Rights Under the DPDP Act 2023
Under the Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, correct inaccurate data, request erasure of your data, and withdraw consent for processing where consent is the basis for processing. To exercise any of these rights, contact your SETHU administrator or the platform developer.
2.9 Security
We implement reasonable technical and organisational measures to protect your data. These include row-level security policies on all database tables (ensuring each user can only access their own data), encrypted connections over HTTPS, password hashing via Supabase Auth, and private storage buckets for sensitive files. No system is perfectly secure; you should use a strong, unique password for your SETHU account.
2.10 Cookies and Sessions
SETHU uses session cookies managed by Supabase Auth solely for authentication. These cookies are necessary for the platform to function and cannot be disabled while using the platform. We do not use tracking cookies, advertising cookies, or third-party analytics.
2.11 Children
SETHU is not directed at children under the age of 13. If a student is under 13, their parent or guardian must consent to the use of this platform. Most CBIT students are above this age threshold, but we acknowledge that some first-year students may be 17 or 18. We do not knowingly collect data from anyone under 13 without parental consent.
Acceptable Use Policy
3.1 Purpose
This Acceptable Use Policy defines the standards of conduct expected of all SETHU users. It exists to protect the integrity of the platform, the privacy of other users, and the trustworthiness of official records generated through SETHU.
3.2 Permitted Use
You may use SETHU to manage your academic activities within CBIT, including submitting genuine requests, viewing your timetable and subjects, communicating through the notification system in your authorised role, and managing your personal academic deadlines.
3.3 Prohibited Conduct
The following are strictly prohibited on SETHU:
- —Submitting false, misleading, or fabricated information in any request or form
- —Impersonating another student, faculty member, or administrator
- —Attempting to access another user's account or data without authorisation
- —Uploading malicious files, viruses, or harmful content to any storage bucket
- —Using the notification system to send spam, harassment, or irrelevant broadcasts
- —Attempting to circumvent, disable, or manipulate the platform's security mechanisms
- —Using SETHU for any purpose unrelated to academic management at CBIT
- —Sharing generated official documents (bonafide certificates, gate passes, receipts) in a misleading or fraudulent context
- —Reverse engineering, scraping, or extracting data from the platform in bulk
- —Attempting to access administrative functions without being assigned an admin or staff role
3.4 Faculty and Staff Conduct
Faculty, HOD, and admin users have elevated privileges and bear additional responsibility. Specifically, staff must not send notifications or deadlines unrelated to academic matters, must not approve requests based on inaccurate or unverified information, must not create staff accounts for individuals who are not CBIT employees, and must not use the platform to communicate in a manner that constitutes harassment or discrimination.
3.5 Reporting Violations
If you observe a violation of this policy, you should report it to the SETHU administrator or to the appropriate CBIT authority. You can also report technical vulnerabilities or security concerns directly to the platform developer.
3.6 Consequences of Violations
Violations of this Acceptable Use Policy may result in temporary suspension of your account, permanent termination of your account, referral to CBIT's internal disciplinary committee, or legal action where applicable. The severity of the response will be proportionate to the nature and impact of the violation.
For questions about these policies, data access requests, or to report a concern, contact the SETHU administrator through the platform or reach the developer directly via the SETHU GitHub repository.
SETHU · CBIT HYDERABAD